EDRi is looking for Conflict Prevention and Resolution Professionals

About EDRi

European Digital Rights (EDRi) is an international not-for-profit association of 50+ digital rights
organisations from across Europe and beyond.

We envision a world in which people live with dignity and vitality in the digital age. Our aim is to create a fair and open digital environment that enables everyone to flourish and thrive to their fullest potential.

We advocate for robust and enforced laws, inform and mobilise people, promote a healthy and accountable technology market and build a movement of organisations and individuals committed to digital rights and freedoms in a connected world.

In 2021 EDRi members adopted a Complaint Mechanism to handle potential conflicts and complaints, encompassing transgressive behavior happening within the sphere of EDRi’s operations, whether by members of the EDRi office staff, volunteers, the board or members.

The Complaint Mechanism rests on two independent bodies, namely the Confidential Advisor (CA) and the Complaints Committee (CC).

Following on from the inaugural CA and CC having completed their 3-year mandate, as well as an internal evaluation and revamped version of the mechanism adopted in 2025, EDRi is now looking to recruit at least 5 qualified professionals in the field of dispute resolution, human resources, and NGO governance to join these bodies for the CA and CC, respectively.

The Complaint Committee functions as a 3-person collegial committee, whilst Confidential Advisors work autonomously, based on their availability and expertise.

The appointed professionals should not be affiliated with any member organisation nor the Board of EDRi.
(A list of EDRi members may be found here: https://edri.org/about-us/our-network/)

Key information

• Deadline to apply: 25th May 2026, 23:59 CEST, though applications will be reviewed on a rolling basis
• Contract: on a retainer. Three years, with a possibility of a one-year extension
• Expected commitment and remuneration: although it is not possible to predict exactly eligible complaints that might arise and resulting volume of work each year, we anticipate in average a minimum of 1-2 days/year/individual to support general conflict prevention initiatives and reporting, and more should there be a complaint to handle (between 6 and 10 days per case, according to past experiences). Daily rate will be in the region of 600 EUR, based on experience and expertise.
• Start date (expected): June 2026
• Location: remote
• Appointment: Confidential Advisors to be appointed by the Board. Complaints Committee members appointed by the Board, following binding recommendations of an Appointment Committee.

Responsibilities

Confidential Advisors

• To assist and advise EDRi staff who wish to share concerns/grievances in regard to their wellbeing in the exercise of their labour
• Explain the different courses of action available; if the person wishes to file a complaint under the Complaints Mechanism, support them throughout the complaint process

Complaints Committee

• Independently review complaints submitted under the Complaints Mechanism and assess eligibility
• If eligible, handle the complaint according to EDRi’s Complaints Mechanism and in accordance with the Committee’s terms of reference, eventually issuing recommendations to the Board
• Issue a yearly report to the Board offering insight into the handling of any complaints received by the Association, the subjects and possible themes, trends and lessons that can be derived from them and, if applicable, include recommended actions on how to improve the functioning of the Association
• Provide advice and guidance, as needed, regarding the further development of EDRi internal policies on conflict resolution and promotion of a culture of collective care

Knowledge and experience

• Qualification and proven experience in the field of conflict resolution, mediation, restorative justice or related field
• Relevant experience with operations or governance of civil society organisations; experience navigating non-profit networks and/or large multicultural associations specifically is an asset
• Understanding and experience of implementing processes to foster staff wellbeing and healthy workplace culture, and to address issues such as discrimination, bullying and micro-aggressions
• Knowledge or experience in Belgian labour law or with trade unions is an advantage
• Excellent English written and spoken skills
• Knowledge of another European language is an advantage

How to apply

To apply, please upload your application in one single PDF file
(Use: Firstname_Lastname.pdf as the file name)
under this form: https://hub.edri.org/index.php/apps/forms/s/9zJLgHdyTzccT88rpeQDXAwn

Please upload your application by May 25th, 23:59 CET.

The application (one single PDF file) must include:

• A letter of motivation (max 1 page)
• A maximum three-page CV in English including your qualifications

Equal opportunities and data protection

As an organisation EDRi is committed to protecting and upholding the digital rights of all, and addressing discrimination, oppression and inequality.

As an employer, we strive to have a working environment grounded in equity, inclusion and justice. We therefore encourage individual members of marginalised groups to apply for this post.

Attention will be paid to ensuring diverse representation in the above-mentioned bodies.

We process the personal data relating to your application for recruitment purposes.

The data controller is: EDRi, 12 rue Belliard, Brussels.

We do not share your personal data with third parties.

Applications (CVs and motivation letters) will be deleted one month after the recruitment procedure is completed and the selected applicant has started their position.

As an exception, notified shortlisted and interviewed candidates’ applications will be kept for a period of one year. You may ask us at any time to delete your information before the end of this one-year period.

For more information about how EDRi processes personal data and to exercise your rights, please consult our privacy policy at:
https://edri.org/privacy-policy/ or contact us at .

Questions?

You are interested but have questions for us?

• Send an email to: