Noyb files another complaint against Amazon Europe – black box algorithm discriminates customers
The e-commerce giant offers customers the possibility to pay for products later via "Monthly Invoicing". A customer was automatically rejected from using this payment method without Amazon giving any reasons why. When Amazon’s customer service could not provide any further information, the customer submitted an access request under Article 15 GDPR in order to find out why he was rejected – but the company still refused to provide any information.
All hands on deck: What the European Parliament should do about the DSA
After the European Commission’s proposal for a Digital Services Act (DSA) in December 2020, no less than seven committees in the European Parliament are now drafting their reports and opinions on the DSA. In parallel, member states are deliberating about the Council’s position, too. Yet, while the Commission has carefully tried to modernise the ageing rules of the E-Commerce Directive and make them fit for the platform economy, several of the committees’ draft reports propose—deliberately or not—to turn the DSA into a dystopian fundamental rights nightmare.