Frontline Defenders is hiring for a Head of Operations

The Head of Operations

The Head of Operations is responsible for a number of key operational areas of the organisation, and to ensure high performance of key operating teams including:

• Operations, the efficient running and administration of the offices and the day-to-day operations of the organisation.
• Information Technology, ensuring our programmes and staff are able to carry out their work using secure and efficient IT and communication systems.
• Human Resources, ensuring policies and procedures covering our global workforce, comply with current legislation and best practice.

Knowledge and Skills

Essential:

• The Head of Operations will have strong communication and analytical skills. She/he will have a strong understanding of good governance and compliance in the NGO sector in Ireland and globally.
• She/ he will have a high level of interpersonal and organisational skills and will lead by example to motivate staff and ensure the values and culture of the organisation are maintained.
• Excellent political judgement, including the ability to make strategic choices based on sound analysis of potential costs and benefits.
• A third level qualification, ideally in the area of human rights, human resources, finance, business or other relevant discipline.
• Personal leadership, initiative and proactivity. Capable of identifying and resolving potential problems before they arise.
• Sound decision making, extremely well organised and structured in approach.
• Excellent written and verbal communication and presentation skills in English is essential.
• Link to full job description (PDF)

Remuneration:

Salary Scale: €64,602 – €80,278 per annum (10 Points on Scale)
Placement on scale will be commensurate with experience and qualifications.

Benefits Include:
26 days annual leave, Pension, Health Insurance, Income Protection, Life Assurance, Employee Assistance Scheme (EAP), Monthly Well-Being Provisions

Selection and Appointment:

• To apply, candidates need to submit a copy of their application – CV and cover letter – via the ‘Apply now’ button;
• Cover letters should be addressed to Alan Glasgow, Executive Director
• Only shortlisted candidates will be invited to attend for interview;
• The appointment is expected to be effective from April / May 2025;
• Closing date; midnight (local Irish time) on Friday, 28 February 2025 as per FLD vacancies page: https://www.frontlinedefenders.org/en/recruitment-volunteering