The internet should not demand constant self-defence: Fairness starts before the click

A fair digital environment cannot – and should not – depend on everyone being permanently alert. Fairness must be built into the environment itself, not left to the skills of the people using it. In practice, that means rules, not appeals: cancelling must be as easy as subscribing, protection must be the default rather than a setting, and a system that detects a moment of weakness must not be allowed to act on it.

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